Responsible Gambling

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Play for fun, not for money

Gambling should always be a form of entertainment and never a way to make money or solve financial problems. Only play with money you can afford to lose, and set yourself a time and budget limit before you start. Online gambling is only permitted for people aged 18 or over.

Warning signs

  • You spend more money or time on gambling than you intended.
  • You try to win back losses by playing more.
  • You borrow money or sell things to be able to gamble.
  • Gambling affects your work, studies or relationships.
  • You feel restless or irritable when you try to cut down.

Tools for safer play

ToolWhat the tool does
Deposit limitLimits the amount you can deposit per day, week or month
Loss limitStops play once a set loss is reached
Session reminderReminds you how long you have been playing
Time-outBlocks your account for a short break, from 24 hours to several weeks
Self-exclusionCloses your account for at least six months or permanently

These tools can usually be activated in the account settings or via customer support. Limits take effect immediately, while increases usually only apply after a cooling-off period.

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Where to find help in the UK

If you or someone close to you has a problem with gambling, free and confidential help is available in the UK:

  • GamCare: free, confidential support via the National Gambling Helpline on 0808 8020 133, available 24/7.
  • BeGambleAware: information, self-assessment tools and referrals to treatment services.
  • GAMSTOP: a free national self-exclusion scheme that blocks access to participating gambling sites.
  • Gamblers Anonymous UK: peer support meetings in towns and cities across the country.

In the UK, licensed gambling is supervised by the UK Gambling Commission (UKGC). International support is available from Gamblers Anonymous and blocking software such as BetBlocker and Gamban.

Protecting minors

Gambling is strictly for adults. If children use your devices, use parental control software, never save your login details and always log out after playing.

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